“The hotel's location was perfect for exploring Ottawa's attractions!”view full review
Accommodations
The Metcalfe by Gray Collection offers 90 chic rooms and suites, each thoughtfully appointed with premium amenities. Guests can enjoy high-end bathrooms equipped with Le Labo bath products and down duvets by Marie L'Oie. Each room provides a restful retreat, featuring spacious living areas and plush custom mattresses.
Dining
The hotel's Cocotte Bistro offers a range of gourmet experiences from French cuisine to light snacks, designed by a skilled culinary team. Located within a stunning glass-roof atrium, the coffee bar serves specialty beverages throughout the day. Guests can savor meals in the inviting dining setting without venturing outside.
Location
Situated minutes from iconic landmarks like Parliament Hill and the Rideau Canal, the hotel is positioned for easy access to the best of Ottawa. The vibrant neighborhood is filled with local coffee shops, restaurants, and unique cultural experiences. Visitors can explore architecturally fascinating museums and scenic spots only steps away from the hotel.
Event Spaces
The Metcalfe boasts over 3,800 square feet of versatile meeting and event space, accommodating up to 190 guests. From corporate meetings to milestone celebrations, guests benefit from upscale catering options and a dedicated planning service. The Living Room, filled with natural light, serves as an informal gathering space for guests.
Entertainment and Activities
The hotel offers a well-equipped fitness center featuring state-of-the-art cardio equipment and a dedicated training area. In addition, the Games Room includes a mini basketball court, ping-pong table, and giant board games for guest enjoyment. Exclusive events and a curated social calendar keep guests engaged during their stay.
Highlights
Location: minutes away from Parliament Hill
Rooms: Artfully appointed rooms
Dining: Cocotte Bistro
Event Spaces: 3,800 square feet of meeting and event rooms
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
42 m²
1 King-size bed
Air conditioning
room details
Atrium King
2 persons
22 m²
1 King-size bed
Air conditioning
room details
Deluxe King
2 persons
51 m²
1 King-size bed
Air conditioning
room details
Classic Queen
2 persons
15 m²
1 King-size bed
Air conditioning
room details
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Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Fun Fitness Options
“The gym at The Metcalfe is compact yet equipped with everything I needed for a decent workout. There's a basketball net, ping pong table, and free weights, made exercising feel more like fun than a chore. I appreciated having the space to stay active during my stay!” view full review
Culinary Delight
“I had an excellent dining experience at Cocotte Bistro, the hotel's on-site restaurant. Their croissants were exceptionally flaky and delicious-easily the best I've ever tasted! The menu looked inviting, and I was tempted to try more as the atmosphere was perfect for a casual meal.” view full review
Charming Room Decor
“My room had a lovely vintage vibe that I absolutely adored. The decor was of high quality, seamlessly blending comfort with style. The Nespresso coffee maker was a pleasant surprise, making every morning feel special as I enjoyed great coffee from the convenience of my room.” view full review
Relaxing Shower Experience
“The bathroom facilities were well-designed and provided a nice environment for freshening up. The shower was spacious and inviting, making it a highlight of my daily routine. It felt luxurious, contributing to the overall comfort of my stay, which I really appreciated.” view full review
30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
250 m
Park
Confederation Park
460 m
Mall
Sparks Street Mall
340 m
120 Lisgar St at Elgin
Canadian Tribute to Human Rights
310 m
53 Elgin St
Tomb of the Unknown Soldier
400 m
Confederation Square
Valiants Memorial
440 m
1 Rideau St Beside the Chateau Laurier
Ottawa Locks
510 m
Public Building
Ottawa City Hall
410 m
Albert Street
Oscar Peterson Statue
270 m
Restaurants
The Rox
10 m
123 Metcalfe Street
Gabriel Pizza
110 m
100 Metcalfe St
The Fuel Bar
60 m
99 Metcalfe St #106
D'Afrique restaurant & bar
90 m
164 Laurier Ave W Lower Level
The Scone Witch
200 m
150 Elgin Street With Entrance on Gloucester
Shinka Sushi Bar
140 m
150 Laurier Ave W
Grill 41 Restaurant
250 m
100 Elgin St Lord Elgin Hotel
Grounded Kitchen
230 m
100 Gloucester St
Bridgehead Coffeehouse
270 m
366 Bank St Gilmour St
Getting around
City Centre
Ottawa3 min
·
200 m
Airports
Macdonald-Cartier International Airport (YOW)23 min
·
15.0
km
Gatineau Airport (YND)36 min
·
23.7
km
Train
Ottawa Train Station6 min
·
3.5
km
Train2 min
·
100 m
Bus
Bus stop2 min
·
100 m
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.8
8.8/10 based on 913 reviews
Adam
United States,
February
2025
5.2/10
My stay at The Metcalfe by Gray Collection was truly good! The hotel's charming aesthetics and cleanliness made for a great experience. The fantastic staff provided really good service, although there were some hiccups with check-in and the dining options. Overall, it was a wonderful getaway that I'll remember fondly. 😊
Rooms
9.0
The Classic King room I stayed in was immaculate and beautifully designed, though I noticed a few rooms may be compact. I appreciated the lack of wall-to-wall carpet, as it added to the freshness of the space.
Service
10.0
I was impressed by the excellent service throughout my stay. The staff was always friendly and eager to assist, especially when it came to local recommendations. They truly made my experience special.
Location
9.0
The location of the hotel is ideal for exploring Ottawa, with everything within walking distance. I enjoyed how close I was to Parliament Hill and other attractions. It was convenient to find places to eat nearby too.
Dining
7.0
While the breakfast options were a bit limited and pricey, the quality was decent. However, I chose to explore other dining options during my stay. I did enjoy the complimentary Nespresso bar, which added a nice touch.
Facilities
8.0
The facilities were solid, with room service and valet parking available. The lobby was stylish, featuring a six-story atrium that was quite impressive.
Elizabeth
United States,
December
2024
6.6/10
My stay at The Metcalfe was a journey of ups and downs. I initially faced challenges with noise and cleanliness, but the dedicated staff quickly turned things around, ensuring my comfort and satisfaction. Ultimately, I enjoyed a wonderful sleep experience in a beautiful, spacious new room and was genuinely impressed by the hotel's hospitality. 🏨✨
Rooms
8.0
The rooms are spacious and beautifully designed, offering a comfortable bed and a well-equipped bathroom. However, my first room had some cleanliness issues and noise from the elevator, which was unsettling for my sleep. After switching to a new room, my experience improved significantly.
Service
10.0
The staff were incredibly friendly and responsive, especially Kevin, who assisted me during my initial concerns. They made important efforts to ensure I was comfortable, from offering breakfast to promptly moving me to a quieter room the next day.
Location
9.0
The hotel is in a fantastic location, just a short walk from Parliament Hill and other attractions, making it perfect for exploring the city. It's also surrounded by various dining options, which is a huge plus.
Dining
6.0
While the dining options offered room service, I found the limited choices and the a la carte style to be a bit slow. It would be nice to see more variety and quicker service.
Facilities
7.0
The facilities were decent, although the laundry and room service options could use some enhancement. Additionally, the games room was underwhelming and didn't quite live up to expectations.
Jim
United States,
November
2024
5.2/10
My stay at The Metcalfe was enjoyable overall. The beautiful lobby created a warm welcome, and I was impressed by the staff's friendliness, especially Shirley, who made great restaurant recommendations. The room was comfortable, but I found the bathroom did not meet my expectations for a spa-inspired experience. Additionally, the distance from the parking garage to the hotel was a bit inconvenient, but it didn't detract too much from an otherwise pleasant stay. 🌟
Rooms
8.0
I had a nice and clean room, but the bathroom didn't match the spa-inspired description I anticipated. The shower pressure was decent, and the room was comfortable overall.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay. Shirley especially stood out for her kind nature and excellent recommendations.
Location
10.0
The location of the hotel is fantastic! It's just steps away from Parliament Hill and close to numerous restaurants and attractions in Ottawa.
Dining
8.0
While I did not have the opportunity to dine extensively, I heard good things about the restaurant on-site, and I enjoyed a delicious burger in the bar one night.
Facilities
9.0
The hotel offers a pool, shared with the Marriott, a gym, and a beautiful lobby with amenities like an infused water station. Internet was included, making it a convenient stay.
Arnold
United States,
November
2024
5.0/10
I had a fantastic stay at The Metcalfe. The location was unbeatable, just steps away from Parliament and many great restaurants. The staff, especially Shirley, were incredibly friendly and provided excellent recommendations. My room was an Executive King Suite and was spotlessly clean and quiet. However, the parking situation was a bit tricky and I felt the price was on the higher side since it didn't include breakfast.
Rooms
9.0
I stayed in an Executive King Suite that was luxurious and had a separate living area. It was extraordinarily clean, and I loved the comfortable bed. However, I did miss having a view since my room overlooked the atrium.
Service
10.0
The staff were super nice and accommodating. Shirley was particularly helpful with local tips and made us feel very welcome throughout our stay.
Location
10.0
The hotel is perfectly located near major attractions. I could walk to all the spots I wanted to check out, including eateries on Elgin Street and attractions at Parliament.
Dining
8.0
While I didn't have breakfast at the hotel, I did check out Cocotte, the bar & restaurant, which was pretty nice though slightly pricey. The atmosphere was great for cocktails after a long day.
Facilities
9.0
The facilities were solid. I especially liked the indoor pool and the gym that was open 24 hours. The hotel's ambiance and lobby were also very inviting.
Anna
United States,
October
2024
6.4/10
I had a mixed experience at The Metcalfe. The warm and welcoming staff really made my stay enjoyable, and I found the location to be excellent for exploring downtown Ottawa. However, I did face some noise issues during my stay, which impacted my sleep quality.
Rooms
8.0
My room was newly renovated and clean, but I did experience some noise disturbances from outside and the hallway.
Service
10.0
The staff was incredibly friendly and quick to assist, making me feel valued throughout my stay.
Location
9.0
The location is perfect for touring Ottawa, within walking distance of many attractions and eateries.
Dining
7.0
Breakfast could use some more variety, but it was decent enough after being paid for.
Facilities
8.0
The hotel offers a good range of facilities, including room service and valet parking, although some were undergoing renovations.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at CAD 47 per day.
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